FAQ
Discover your member website and fonctionnality in pictures
Membership : end date, renewal, fees, payment, invoice and certificate
Appear / not appear in the members directory
Contact another member of the association
Use of the logo Afnic or Afnic Membre
Functionning of the association ; documents and minutes ; consultative committees ; working groups
Login and password
I've lost my password.
If you have your login, but have forgotten your password, go to the members.afnic.fr home page and click on I forgot my password.
I have lost my login.
If you do not have your login (and password), use the contact form on the members.afnic.fr home page or send an email directly to adhesion@afnic.fr.
Can I change my password ?
Once logged in, go to the My member page, a Modify my password button is available at the bottom of the page.
Problems to access some pages
I cannot access some pages.
Your registration has been taken into account, but some pages such as Associative documents, Members Directory and Members exclusivities can only be accessed after receipt of payment of your membership fee.
Membership : end date, renewal, fees, payment, invoice and certificate
How do I know when my membership ends?
Once logged in, on the Home page, the validity date of your membership appears in the blue banner at the top. It is also available on the Manage your membership page.
How do I renew my membership?
Once logged in, go to the Manage your membership page. You have 2 possibilities: fast renewal without modifying your information or renewal after updating your information.
What is the cost of membership?
The membership fees for 2019 are:
- Registrar: 190 euros incl. VAT
- Corporate User: 190 euros incl. VAT
- Individual user: 50 euros incl. VAT ; Reduced rate for Individual student users (on presentation of supporting documentation): 20 euros incl. VAT
- International College Correspondent: 50 euros excl. VAT
What are the payment options available?
You can pay your membership fee by credit card, bank transfer, check or administrative mandate. You can select your method of payment when you register or renew your membership.
Where can I find my invoice and my membership certificate?
Once logged in, go to the My invoices and certificates page, the documents are available in pdf format.
Change of contact details ; modify, add or delete a contact ; number of contacts ; mandatory contacts; administrative contact
My contact details have changed, how can I change them on the website?
Once logged in,
To modify the information about the member (company or individual) go to the My member page, a Modify my Member page button is available at the bottom of the page.
To edit the information about a contact go to the My contacts page, an Modify button is available under each contact.
How can I delete a contact?
Once logged in, to delete a contact go to the My contacts page, a Delete button is available under each contact.
Warning: in some cases this button is not displayed, for companies there must be a legal representative contact, a financial contact and an administrative contact. You can delete a contact of this type only after having created another contact of the same type.
How can I add a contact?
Once logged in, to add a contact go to the My contacts page; at the bottom right of the page an Add a contact button is available.
What types of contacts are mandatory?
For an individual, only one contact is necessary.
For companies, you need a single legal representative contact and a single financial contact, there can be as many administrative contacts as you like.
How many contacts can I enter?
For an individual, only one contact is possible.
For companies, there can be as many administrative contacts as you like. Warning: there must be only one legal representative contact and only one financial contact.
What does "Administrative Contact" mean?
For a company, the administrative contact corresponds to the person (or persons if there are several) who is in charge of relations with Afnic as part of associative activities. The person receives communications and invitations, it is most often the same person who participates in meetings.
Appear /not appear in the members directory
I wish to appear / do not wish to appear in the members directory.
To appear in the member directory, go to the My contacts page, click on the Modify button of the contact you want to appear in the directory and select "Yes" in the box Display the contact in the directory then validate by clicking on the Modify the contact button.
In order not to appear in the member directory, go to the My contacts page, check whether for one of the contacts the value "yes" is displayed in the phrase Present in the directory. If this is the case you must change the contact and select "no" in the Display the contact in the directory box and validate by clicking on the Modify the contact button. If all your contacts have the "no" value in the Present in the directory phrase, then none will appear.
Contact another member of the association
I would like to contact another member of the association.
Once logged in, go to the Members Directory page. The list of members who wish to appear in this directory is available. You can also search by college or by name (company or contact).
Dates of next events
What are the dates of the next events?
Once logged in, the dates of your next appointments and associative events are available on the Home page in the My next appointments section, and on the Calendar page.
Use of the logo Afnic or Afnic Membre
As a member, am I entitled to use the AFNIC logo in my communication?
You are not entitled to use the Afnic logo, but an "Afnic Member" logo is available on the Communication tools page.
Funtioning of the association ; documents and minutes ; consultative committees ; working groups
Where can I find information about the functioning of the association (Articles of Association, rules of procedure, composition of the Afnic Board, colleges and committees, etc.)?
Once logged in, you will find all of this information in the Functioning of the association.
Where are the documents or minutes of the committee meetings, of the general assembly?
The documents are available in the Associative documents page. They are classified by meeting category: general assembly, consultative committees, international college, summary of decisions by the Afnic Board, then by date of meeting.
What are the consultative committees? Can I participate?
The consultative committees meet twice a year. They allow exchanges between Afnic and its members on current major issues, as well as strategic policy options that can then be submitted to the Afnic Board.
There are two consultative committees, one comprising Registrar members and the other comprising User members (individuals and corporations).
The elected representatives of the Registrars and Users chair these committees and are welcome to invite votes on proposals to be fed back to the Afnic Board.
What is the purpose of Afnic's working groups? Are they accessible to all members?
The operational working groups are platforms for more informal discussion and dialogue and are open to all Afnic members, regardless of the type of membership. These groups meet regularly to discuss specific issues and continue their discussions on a daily basis via mailing lists. They report to the consultative committees.